to handle personal responsibilities and return afterward to finish the workday. What’s new is the increasing sectors of the workforce that step away from their desks at 4 p.m. Autonomous workers such as consultants, freelancers and small-business owners have long set their own hours to harness their best productivity. In many ways, this triple-peak phenomenon isn’t new. According to the Microsoft Work Trend Index, 30% of employees show an evening spike in keyboard usage, and the average Teams user sends 42% more chats per person after hours. Microsoft researchers recently documented that employee keyboard activity spikes three times daily: morning, afternoon and late evening. Some of the employees who drift away before 5 return in the evening hours. They’re already gone - to collect kids from school, or because their brain is “done” and they want to take off, or to lessen commuting time by heading home before those working forced traditional 8-to-5 schedules hit the roads. Now, managers, particularly those supervising hybrid employees, find it difficult to locate employees after 4. and that their managers might grant them a guilt-free early workday exit if the meeting ended early. Employees knew the meeting wouldn’t drag on past 5 p.m. Once, managers could catch everyone in the office at 4, before the workday ended but after peak productivity hours. Managers and employees once viewed 4 p.m. Employees have changed how they’re working - as wise employers race to catch up.
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